By accessing and using the website eufy.lu, you agree to comply with all the terms and conditions set out below.

ARTICLE 1 – GENERAL PROVISIONS AND DEFINITIONS

1.1 Website Operator

The website eufy.lu is operated by CGGK LLC (or its designated entities). The terms “we”, “our”, “us”, “the company” refer to the website operator and its subsidiaries.

1.2 Nature of the Website

eufy.lu is an informative affiliate website dedicated to providing information, comparisons and recommendations for eufy Security products available on Amazon. The website is NOT:

  • A reseller of products
  • Responsible for sales or delivery
  • An owner of product stock
  • A guarantor of product availability
  • An official representative of Anker Innovations or eufy

1.3 Amazon Partnership

eufy.lu participates in the Amazon EU and UK Associates Programme (Amazon Associates). This means:

  • Links on the website to Amazon generate commissions for the website
  • The prices displayed remain the same for you
  • No additional cost to the user
  • Sales are processed directly by Amazon

1.4 Products Covered

The website covers the full range of eufy Security products, including:

  • Security cameras: outdoor cameras, indoor cameras, solar cameras
  • Video doorbells: eufy Video Doorbell, smart doorbells
  • Alarm systems: sensors, sirens, keypads
  • Baby monitors: eufy baby monitors
  • Robot vacuums: eufy RoboVac
  • Accessories: HomeBase, solar panels, mounts

ARTICLE 2 – ACCESS AND USE CONDITIONS

2.1 Legal Capacity

By accessing the website, you confirm that:

  • You have reached the legal age of majority (18 years) in your country of residence
  • You have the legal capacity to accept these terms
  • You are using the website for personal and non-commercial purposes
  • You are not a robot, crawler, or automated script

2.2 Permitted Use

You are authorised to use the website to:

  • View information about eufy Security products
  • Compare features of cameras, doorbells and security systems
  • Access links to Amazon offers
  • Receive advice and product recommendations

2.3 Prohibited Uses

You agree NOT to:

  • Use the website for illegal or unlawful purposes
  • Reproduce, duplicate, copy or resell content without authorisation
  • Access the website via robots, scripts, scrapers or automation tools
  • Modify, adapt or translate the website content without permission
  • Publish defamatory, abusive, hateful or discriminatory content
  • Attempt to circumvent website security measures
  • Send spam, viruses, or malicious software
  • Harass or threaten other users
  • Use the website for hacking, phishing or fraud
  • Breach Amazon’s terms of use

ARTICLE 3 – ACCURACY AND RELIABILITY OF INFORMATION

3.1 General Disclaimer

The information provided on eufy.lu is for informational purposes only. Although we endeavour to provide accurate and up-to-date data:

  • The information is not guaranteed to be error-free
  • Product specifications may change without notice
  • Images are for illustrative purposes only
  • Prices displayed are those on Amazon at the time of visit
  • Availability changes in real time

3.2 User Responsibility

You assume full responsibility for:

  • Verifying information on Amazon before purchasing
  • Consulting customer reviews and full specifications
  • Checking delivery and return conditions
  • Confirming product compatibility with your requirements
  • Verifying compatibility with your electrical installation and Wi-Fi network

3.3 Data Sources

The information comes from:

  • Official data from Anker Innovations / eufy
  • Amazon product pages
  • Manufacturer specifications
  • Publicly available data

We have no control over Amazon and its data. For product queries, please contact Amazon or eufy / Anker Innovations support directly.

ARTICLE 4 – AFFILIATE LINKS AND REFERRALS

4.1 Affiliate Transparency

eufy.lu clearly discloses its status as an Amazon affiliate:

  • All links to Amazon are affiliate links
  • We receive commission on purchases
  • This does not affect the prices you pay
  • This commission allows us to maintain the website

4.2 Independence

Although we present eufy products:

  • We remain independent in our recommendations
  • Our reviews are based on available data
  • We do not officially represent Anker Innovations or eufy
  • Purchasing decisions are entirely yours

4.3 External Links

Links to Amazon, Anker Innovations, eufy, or other websites:

  • Are outside our control
  • Their terms apply as soon as you visit them
  • We are not responsible for their content

ARTICLE 5 – INTELLECTUAL PROPERTY

5.1 Content Ownership

All content on the website (text, images, videos, graphics, logos, layout) is the property of:

  • Anker Innovations Limited for official eufy and eufy Security content
  • The website operator (CGGK LLC) for original editorial content
  • Respective content providers for licensed content

5.2 Registered Trademarks

The following trademarks are the property of their respective owners:

  • eufy®, eufy Security®, eufyCam®: Anker Innovations Limited
  • BionicMind™, MaxColor Vision™: Anker Innovations Limited
  • HomeBase®, RoboVac®: Anker Innovations Limited
  • Amazon®: Amazon.com, Inc.

5.3 Rights Granted

You are authorised to:

  • View content for personal purposes
  • Share direct links to the website
  • Print for personal use only

You are PROHIBITED from:

  • Reproducing, copying or modifying content
  • Redistributing content without attribution
  • Using images or videos on other websites
  • Extracting or scraping content
  • Selling, renting or reselling content
  • Creating derivative versions

ARTICLE 6 – PERSONAL DATA PROTECTION (UK GDPR)

6.1 Data Collected

eufy.lu collects a minimum of personal data:

  • IP address (for statistics and security)
  • Navigation cookies (for website performance)
  • Email (ONLY if you contact us)
  • Form data (contact, optional newsletter)

We DO NOT collect:

  • Banking or payment data (processed by Amazon)
  • Detailed behavioural data
  • Real-time locations
  • Biometric data
  • Images from your eufy cameras (we have no access to your devices)

6.2 Use of Data

Your data is used to:

  • Improve website performance (analytics)
  • Contact you if you request assistance
  • Send the newsletter (if you have consented)
  • Detect and prevent security abuse
  • Comply with legal obligations

6.3 Cookies

The website uses:

  • Essential cookies: for website operation (required)
  • Analytical cookies: Google Analytics (consent required)
  • Marketing cookies: Amazon affiliate (consent required)
  • Third-party cookies: provided by partners (consent required)

Please refer to our Cookie Policy for more information.

6.4 Data Sharing

Your data is shared with:

  • Amazon: via affiliate links and cookies (see Amazon terms)
  • Google Analytics: to measure website traffic
  • Technical providers: hosting, email, support (under confidentiality agreement)

Your data is NEVER:

  • Sold to third parties
  • Used for aggressive marketing
  • Transferred outside the UK/EU without adequate safeguards

6.5 UK GDPR Rights

You have the following rights:

  • Right of access: view your data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion
  • Right to data portability: export your data
  • Right to object: refuse certain uses
  • Right to restriction: limit processing

To exercise your rights, contact: privacy@eufy.lu

6.6 Retention Period

Data is retained:

  • Cookies: up to 24 months (depending on type)
  • Contact emails: 12 months after end of relationship
  • Analytics: 26 months (Google Analytics default)
  • Security data: as long as necessary

6.7 Security

We implement security measures:

  • HTTPS encryption of the website
  • Firewall and attack protection
  • Restricted access to sensitive data
  • Regular data backup
  • Staff training

However, no internet transmission is 100% secure. You use the website at your own risk.

ARTICLE 7 – LIMITATION OF LIABILITY

7.1 Excluded Liability

eufy.lu disclaims all liability for:

  • Amazon transactions: sale, delivery, invoice, customer service (Amazon solely responsible)
  • Product availability: real-time stock changes
  • Price changes: changes without notice
  • Product quality: warranties, defects, returns (Amazon/Anker responsible)
  • After-sales service: repairs, warranties (manufacturer responsible)
  • Delivery: delays, damage, loss (Amazon/carrier responsible)
  • Product installation: setup, configuration of cameras/alarms
  • Compatibility: Wi-Fi, electrical, smart home compatibility
  • Device security: vulnerabilities, firmware updates (Anker/eufy responsible)
  • Website interruptions: crashes, maintenance, data loss
  • Errors in information: although we strive for accuracy
  • Third-party content: comments, external reviews
  • Indirect losses: loss of profit, data, inconvenience

7.2 Limited Liability

In the event of liability directly attributable to eufy.lu:

  • Liability is limited to the amount of fees paid (£0 for a free website)
  • No indirect, consequential or speculative damages
  • No compensation for data or profit loss

7.3 Excluded Warranties

The website is provided “AS IS” without warranty:

  • No warranty of “merchantability”
  • No warranty of “fitness for a particular purpose”
  • No warranty of service continuity
  • No warranty that information is error-free

ARTICLE 8 – USER CONDUCT AND SANCTIONS

8.1 User Obligations

You agree to:

  • Comply with applicable laws
  • Respect copyright and intellectual property
  • Not violate the privacy of others
  • Not deceive or mislead
  • Not disrupt website operation
  • Comply with Amazon’s terms

8.2 Sanctions

In the event of a breach, we reserve the right to:

  • Warn the user by email
  • Temporarily suspend access
  • Block the IP address
  • Delete the user account (if applicable)
  • Remove content that violates the terms
  • Report to authorities (if criminal activity)
  • Take legal action (if significant damage)

8.3 Right of Refusal

We reserve the right to refuse access to the website to any user without justification.

ARTICLE 9 – CHANGES TO TERMS

9.1 Right to Amend

We reserve the right to amend these terms:

  • At any time and without notice for security breaches
  • With prior notice for significant changes
  • Without notice for minor corrections

9.2 Notification

Significant changes will be:

  • Displayed on the homepage
  • Sent by email (if contact registered)
  • Effective 30 days after notification

9.3 Continued Use

Your continued use of the website after a change signifies acceptance of the new terms.

ARTICLE 10 – DURATION AND TERMINATION

10.1 Duration

These terms apply for as long as you use the eufy.lu website.

10.2 Termination

You may stop using the website at any time. We may close the website or terminate the terms:

  • In the event of a serious breach of these terms
  • For business or legal reasons
  • With reasonable notice (except for security emergencies)

10.3 Effect of Termination

After termination:

  • You lose the right to access the website
  • Confidentiality provisions continue to apply
  • No refund is due

ARTICLE 11 – FORCE MAJEURE

eufy.lu is not liable for failures caused by:

  • Natural disasters (earthquakes, floods)
  • Wars, armed conflicts, terrorism
  • Pandemics, epidemics, health crises
  • Power or internet outages
  • Government or regulatory actions
  • Strikes, civil unrest
  • Major cyber attacks
  • Any cause beyond our control

In the event of force majeure, we will endeavour to resume service as soon as possible.

ARTICLE 12 – SEVERABILITY

If any provision of these terms is held to be invalid or unenforceable:

  • The provision will be deleted or amended to the minimum extent
  • The remaining provisions will remain in force
  • The general intent of the agreement will be preserved

ARTICLE 13 – ENTIRE AGREEMENT

These terms constitute the entire agreement between you and eufy.lu regarding:

  • Use of the website
  • Services provided
  • Amazon partnership
  • Responsibilities and limitations

No other oral or written communication or agreement is valid unless signed in writing.

ARTICLE 14 – GOVERNING LAW AND JURISDICTION

14.1 Governing Law

These terms are governed by the laws of Luxembourg (domain .lu), with subsidiary application of European Union law and UK law where applicable (UK GDPR, Consumer Rights Act 2015).

14.2 Competent Court

All disputes will be submitted to the courts of Luxembourg. However:

  • UK GDPR rules apply with priority for UK users
  • UK consumer rights remain applicable
  • An amicable resolution is recommended before legal action

14.3 Mediation

In the event of a dispute, we encourage you to:

  • Contact us first by email: contact@eufy.lu
  • Request mediation before court proceedings
  • Consult Amazon’s terms for purchases (Amazon jurisdiction applicable)

ARTICLE 15 – CONTACT AND SUPPORT

15.1 Main Contact Details

For any questions regarding these terms:

  • Email: contact@eufy.lu

15.2 Data Protection Officer (DPO)

For UK GDPR queries, contact our data protection officer:

  • DPO Email: privacy@eufy.lu
  • Response time: 30 days (UK GDPR legal requirement)

15.3 Product Support

For questions about eufy products:

  • Official eufy support: support@eufylife.com
  • Official eufy website: www.eufy.com
  • Amazon support: directly via Amazon for purchases

Last Updated: 18 December 2025