This policy explains how eufy.lu uses cookies and tracking technologies. We respect your privacy in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Understanding Cookies
Definition
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. These files enable the website to function properly and enhance your browsing experience.
What cookies do
On eufy.lu, cookies are used to:
- 🔧 Ensure the technical functionality of the website
- 🛒 Remember your browsing preferences
- 📊 Analyse visitor traffic to improve our content
- 🔒 Guarantee secure browsing
What cookies cannot do
The cookies used on eufy.lu can never:
- ❌ Collect personal information without your consent
- ❌ Access other files on your device
- ❌ Install programmes or software
- ❌ Spread viruses or malware
Cookie Categories on eufy.lu
1. Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, certain key features would not be available.
| Cookie | Purpose | Duration |
|---|---|---|
woocommerce_cart_hash | Shopping basket management | 48 hours |
woocommerce_session | Customer session identification | 48 hours |
wordpress_logged_in | Maintaining user login status | 14 days |
wp_lang | Language storage (Polylang) | Session |
Consent required: ❌ No — These cookies are exempt from consent requirements as they are essential for the website to function.
2. Analytics Cookies
These cookies help us understand how visitors use eufy.lu and improve our content about security cameras, video doorbells and eufy Security systems.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishing visitors | 2 years |
_ga_* | Google Analytics 4 | GA4 session tracking | 2 years |
_gid | Google Analytics | Session identification | 24 hours |
Consent required: ✅ Yes — These cookies are only activated after your explicit consent.
Information collected by Google Analytics:
- Pages visited on eufy.lu (product pages, comparisons, guides)
- Visit duration and navigation path
- Device type and browser used
- Approximate geographical location (country/region)
- Source of arrival on the website
Data recipient: Google Ireland Limited, in compliance with Standard Contractual Clauses for international data transfers.
Opt-out: You can install the Google Analytics Opt-out Browser Add-on in your browser.
3. Preference Cookies
These cookies remember your choices to personalise your experience.
| Cookie | Purpose | Duration |
|---|---|---|
cookie_consent | Storage of your consent preferences | 12 months |
pll_language | Language preference (Polylang) | 1 year |
Consent required: ❌ No — Necessary for the proper functioning of the consent banner and multilingual navigation.
Cookies We Do Not Use
For transparency, here are the cookie types not present on eufy.lu:
| Type | Details |
|---|---|
| ❌ Advertising cookies | No Facebook, LinkedIn, Google Ads pixels or other advertising networks |
| ❌ Retargeting cookies | No tracking to show you adverts on other websites |
| ❌ Social media cookies | No share buttons with integrated tracking |
| ❌ Third-party affiliate cookies | No external affiliate tracking cookies on your device |
| ❌ Marketing cookies | No automated newsletter or behavioural email marketing |
Managing Your Consent
On your first visit
When you arrive on eufy.lu, a consent banner offers you three options:
- ✅ Accept all: Activates analytics cookies in addition to essential cookies
- ❌ Reject all: Only strictly necessary cookies remain active
- ⚙️ Customise: Choose precisely which categories are permitted
Your choice is stored for 12 months.
Changing your preferences
You can revise your choices at any time:
- Go to the footer of any page on the website
- Click on the “Cookie Settings” link
- Adjust your preferences as desired
- Confirm to save your new settings
Browser Settings
You can also manage cookies directly through your browser:
Google Chrome
- Menu ⋮ → Settings
- Privacy and security → Cookies and other site data
- Manage exceptions or block third-party cookies
Mozilla Firefox
- Menu ☰ → Settings
- Privacy & Security
- Cookies and Site Data section
Apple Safari
- Safari → Preferences
- Privacy tab
- Manage Website Data
Microsoft Edge
- Menu ⋯ → Settings
- Cookies and site permissions
- Manage and delete cookies
Please note: Blocking essential cookies may affect certain website features (basket, language preferences).
Data Storage and Security
Server location
Data collected via cookies is hosted on servers located in Germany, within the European Union, ensuring compliance with data protection standards.
Security measures
- 🔒 Secure connection: Cookies transmitted via HTTPS only
- 🛡️ HttpOnly attribute: Essential cookies are inaccessible via JavaScript
- ⏱️ Automatic expiry: Each cookie has a limited lifespan
- 🔐 Restricted access: Only authorised administrators can access the data
Retention periods
| Data type | Retention period |
|---|---|
| WooCommerce session cookies | 48 hours |
| Google Analytics data | 26 months (Google default setting) |
| Consent preferences | 12 months |
| Server logs | 90 days |
After these periods, data is automatically deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights regarding your data:
| Right | Description |
|---|---|
| Access | Know what data we hold about you |
| Rectification | Correct inaccurate information |
| Erasure | Request deletion of your data |
| Portability | Receive your data in a usable format |
| Objection | Refuse certain processing of your data |
| Withdraw consent | Revoke your consent at any time |
To exercise your rights: contact@eufy.lu
Frequently Asked Questions
❓ Can I browse eufy.lu without accepting cookies?
Yes. If you reject non-essential cookies, only the cookies necessary for the website to function will remain active. You can view our eufy Security product pages, camera comparisons and installation guides without any problem.
❓ Can cookies personally identify me?
No. The cookies used on eufy.lu are anonymous. Google Analytics does not collect your name, email address or postal address. Only aggregated and anonymised data is analysed.
❓ What happens if I delete my cookies?
If you clear the cookies in your browser:
- Your consent preference will be forgotten (the banner will reappear)
- Your WooCommerce session will be reset
- Your language preference will need to be reselected
❓ Does eufy.lu use advertising cookies?
No. We do not use advertising cookies, retargeting pixels or marketing trackers. Our only analytics tool is Google Analytics 4, which is only activated with your consent.
❓ How can I see which cookies are active in my browser?
You can view stored cookies via your browser’s developer tools (F12 key, “Application” or “Storage” tab).
Third-Party Services
Google Analytics 4
- Provider: Google Ireland Limited
- Cookies: _ga, _ga_*, _gid
- Retention: Up to 26 months
- Privacy policy: policies.google.com/privacy
Changes to This Policy
This cookie policy may be updated to reflect:
- Regulatory developments (UK GDPR, PECR)
- Technical changes to eufy.lu
- Addition or removal of features
In the event of substantial changes, a notification will be displayed on the website.
Contact
For questions about cookies:
- 📧 Email: contact@eufy.lu
- 📧 Data protection: privacy@eufy.lu
- 🌐 Website: www.eufy.lu
Data controller: eufy.lu
UK data protection authority:
- 🌐 ICO: ico.org.uk
- 📞 Helpline: 0303 123 1113
Legal Framework
This policy complies with the following regulations:
- ✅ UK GDPR (UK General Data Protection Regulation)
- ✅ PECR (Privacy and Electronic Communications Regulations 2003)
- ✅ Data Protection Act 2018
- ✅ ICO guidance on cookies and similar technologies
Last updated: 18 December 2025
By continuing to browse eufy.lu, you acknowledge that you have read this policy. Your consent to non-essential cookies remains voluntary and can be withdrawn at any time.